Privacy policy
This privacy policy describes how users' personal data is collected, used and protected by our ecommerce, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller
The data controller of personal data is Pannitteri & C. s.r.l., with registered office in Contrada Porticelli S.P. 135, 95032 Belpasso (CT), VAT number 04679430878 (hereinafter "the Controller").
2. Types of data collected and purposes of processing
Our ecommerce collects the following types of personal data from users:
- First and last name
- Email address
- Shipping address
- Phone number
- Payment information (e.g. credit card)
- Account information (e.g. username and password)
This data is collected for the following purposes:
- To process user orders, including shipping and billing
- To provide customer service and technical support
- To send marketing communications, unless the user has expressed their disagreement
- To improve the quality of our services and products
3. Legal basis for data processing
The legal basis for the processing of users' personal data is the user's consent, when required, or the performance of a contract with the user, such as processing orders and shipping products.
4. Sharing personal data with third parties
Users' personal data will not be shared with third parties outside of the cases provided for by law or this document. However, user data may be shared with:
- Payment service providers, to process transactions
- Shipping service providers, to deliver products to users
- Hosting service providers, to host our website and user data
- Facebook and Instagram, to integrate our e-commerce with their online shops and to publish advertisements on their sites
All third-party service providers mentioned above are obliged to comply with our data security and privacy standards.
5. Retention of personal data
User personal data will be retained only for as long as necessary to achieve the purposes indicated in this privacy policy. In any case, user data will be retained in accordance with applicable privacy laws.
6. User rights
Users have the right to access their personal data, to request its modification or deletion, to limit its processing or to object to its processing for legitimate reasons. Users also have the right to obtain a copy of their personal data in a structured, commonly used and machine-readable format.
To exercise these rights, users may contact the Owner using the contact details provided at the end of this privacy policy.
7. Personal data security
Our ecommerce is committed to protecting users' personal data against unauthorized access, alteration, disclosure or destruction. We adopt appropriate security measures to protect users' data, such as data encryption, data access control and limiting access to data only to authorized personnel.
8. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. The changes will come into effect as soon as they are published on our website. Users are advised to regularly consult this page to check for any updates.
9. Contacts
To contact the Owner for any questions or requests regarding this privacy policy, users may use the following contact details:
Pannitteri & C. s.r.l.
Contrada Porticelli S.P. 135
95032 Belpasso
VAT: 04679430878
Tel: 095-7913563